Question 1

How do I purchase artwork?

Accepted Answer

Purchasing artwork is a simple and straightforward process. First, browse our online gallery to explore our diverse collection of artists. Once you find a piece that interests you, click on it to read the detailed description, including size, medium, and pricing information. If you decide to proceed with the purchase, click the "Add to Cart" button and follow the on-screen instructions to complete your order through our secure checkout system. You can pay using major credit cards, PayPal, or other accepted payment methods. If you prefer to view the artwork in person or by video contact our customer service team. We're here to help ensure you find the perfect piece for your space.

Question 2

What payment methods do you accept?

Accepted Answer

We strive to provide our customers with the utmost convenience and flexibility. We accept a variety of payment methods to cater to your preferences. You can make payments using major credit and debit cards including Visa, MasterCard, American Express, and Discover. Additionally, we support payments through popular digital wallets such as PayPal and Apple Pay. For those who prefer contactless transactions, we also accept Google Pay. If you have any other specific payment preferences, please feel free to reach out to us, and we will do our best to accommodate your needs. Our goal is to ensure a seamless and hassle-free payment experience for all our valued customers.

Question 3

Can I commission a custom piece ?

Accepted Answer

Yes, you can commission a custom piece. We understand that sometimes you have specific ideas or requirements for your desired piece. Please contact your preferred artist directly to discuss your commission needs, including details about the project, timelines, and pricing. Our artists are dedicated to working with you to create a unique and personalized piece that meets your vision. If you need assistance selecting an artist or have any other questions, feel free to reach out to our customer service team for guidance.

Question 4

How is shipping costs determined for purchased items?

Accepted Answer

Shipping costs are determined based on two main factors: the distance the item needs to be shipped and the size of the purchased item. Once you finalize your purchase, our system calculates the shipping fee by considering the delivery address and the item's dimensions and weight. This approach allows us to provide an accurate and fair shipping cost tailored to each order, ensuring you receive the best possible service. If you have any questions or need further assistance with shipping costs, please feel free to contact our customer service team.

Question 5

Can I exchange or return a piece of art purchased?

Accepted Answer

Unfortunately, we do not accept exchanges or returns for any pieces of art once they have been purchased. Each artwork is carefully curated and often highly personalized, making it difficult to accommodate returns or exchanges. We encourage you to take your time and carefully select the perfect piece before making a purchase. If you have any questions or need more information about a specific artwork before buying, our customer support team is always available to assist you. Your satisfaction is our priority, and we strive to provide as much assistance as possible in making an informed decision.

Question 6

How can I advertise my event or call-to-artist opportunities on your site?

Accepted Answer

To advertise your event or call-to-artist opportunity, please email us at Customerservice@blackartistcorner.com  subject line - Event/Call-to-artist.

Be sure to include the following details: 
-Event date, time, and location
-Requirements for participation 
-Any other relevant information

A team member will review your submission and contact you as soon as possible.

Question 7

Is there a sizing guide?

BAC

FAQ

Frequently asked questions